EZ Locksmith Terms & Conditions

Commercial Locksmith Services

1-year warranty for parts and labor, All jobs require a 50% deposit or to be paid upfront prior to any purchasing of parts for the customer. Upon job completion the customer is responsible to tender the final payment, if a credit card or account number is on file the final payment will be processed automatically. Any damage not naturally occurring is not covered under any warranty and the customer will be fully responsible for the replacement or repair. A service call fee is due after each visit but can be waived at the technicians discretion.

Access Control / Security CCTV

All access control, security cameras, security systems and solar rental units require 50% deposit due prior to any parts being ordered. Upon completion of the work the customer will receive a 5-year limited warranty which covers all parts, wire and cameras for natural and factory defects. Upon completion of work the customer is required to tender all funds owed, if a credit card or account number is on file the final payment will be processed automatically. All security quotes are Valid for 7 DAYS after this period pricing may vary or change. Any time spent on work outside of the scope of the final invoice will be billed at an hourly rate of $90 per hour. Any issues that require second visit that are not due to factory or natural causes will require a paid service call to be determined along with any labor or parts changes needed. After-hour service calls will require a higher emergency fee unless it is again covered by the warranty. Any CUSTOMER MADE CHANGES to the initially installed security system void all warranties.

Deposits, Payment & Scheduling

Deposits are non-refundable, factory defective parts will be replaced at no additional cost. If scope of work is changed after parts have been ordered, any equipment that has been ordered and not installed is subject to a 25% restocking fee.

Failure to schedule your installation to begin within a 6 week period of the deposit forfeits the deposit.

Failure to make final payment will result in a $50 late fee after 7 days, an additional $50 fee will incur every week thereafter.

Credit Card Payment Surcharge Disclosure

Effective February 1, 2025, a non-refundable credit card processing fee equal to four percent (4%) of the total transaction amount will be assessed on all payments made by credit card. This fee applies to all customers, including those approved for Net Terms and those remitting payment in advance. By electing to pay via credit card, the customer expressly acknowledges and agrees to the assessment of this non-refundable fee.